Patient Retention: When Your Patient Leaves You

Dental patient retention is an important subject. There are several reasons why patients leave and often it can be easily solved once you understand the reason(s) why. It can be particularly frustrating when you are doing an excellent job bringing in new patients and they end up dropping off like flies. It can be quite expensive to acquire new patients, so every effort should be made to keep them once you get them. I will go over the common reasons why patients leave, then discuss what you can do to keep them around longer. […]